For Pharmacies
No two pharmacies run the same
Find yours, and see why SayTag fits, how it works, and what it earns you.
For Pharmacies
No two pharmacies run the same
Find yours, and see why SayTag fits, how it works, and what it earns you.
For independents:
Your pharmacy runs on relationships, on a pharmacist who knows the patient by name. The pressures are real, with tighter reimbursement and less time at the counter than the work deserves. SayTag is built to protect what makes you different. It gives your patient something to take home that mail order cannot, and it sends your counseling along with it. It hands back pharmacist hours you can put toward MTM, immunizations, and the clinical services that grow your practice, and it keeps that counseling consistent across your floaters and your weekend coverage. The relationship your patients already come to you for, extended past the counter and into their home.
For hospital outpatient:
Discharge is one of the hardest moments to counsel well. Everyone is moving quickly, the patient is on new medications, and there is a great deal to absorb on the way out the door. SayTag travels home with the patient and the prescription, so the counseling does not have to land all at once. The patient and their caregiver can replay it later, at home, when there is room to take it in. The days right after discharge are when a missed instruction quietly turns into a readmission, and that is exactly the window SayTag was built to cover. It supports your HCAHPS Medication Communication scores and your Joint Commission medication management standards, and it speaks directly to your HRRP work across all six conditions, from AMI and heart failure to pneumonia, COPD, CABG, and joint replacement.
For specialty:
You carry some of the most demanding patient education expectations in the field, with URAC and ACHC cycles, documentation that surveyors look at closely, and patients on high-cost therapies where understanding matters enormously. This is work you already do well. SayTag helps you do it consistently on every dispense, across every service line, with clear, audit-ready patient education and no PHI to secure or review. Spanish is available at launch, with more languages on the roadmap to support your language-access commitments under Section 1557. It is built to fit and help the URAC and ACHC patient education requirements you already meet.
For small chains:
You are working to give every location the same standard and the same patient experience, with leaner infrastructure than the national chains carry. SayTag helps you hold that line. It delivers the same trusted counseling at every counter you run, no matter the location, the shift, or who is covering that day. That is the kind of consistency the big chains invest heavily to reach, and you get it across your whole footprint from the first dispense. It hands back pharmacist hours at every site at once, and as you add locations the experience grows with you. The standard you set at your best store travels to all of them.
Regulatory and Architectural Posture
FDA-aligned content
Content is sourced from FDA-approved package inserts. It is patient information, not medical advice. Nothing to clear, nothing to validate, no new regulatory burden on your pharmacy.
HIPAA-clean architecture
No PHI captured, transmitted, or stored. The device plays medication specific content. Nothing to integrate, nothing for security to review, nothing added to your compliance load.
Standards Aligned
Every patient gets the same vetted education on every dispense, which is the consistency surveyors look for. It fits the patient-education standards you already answer to, from OBRA-90 and USP Chapter 17 to URAC, ACHC, and Joint Commission.
Interested in learning more?
How SayTag works, on both sides of the counter
No software to install, nothing for your patient to download, and no patient data ever leaves the building. SayTag is plug and play from the first bottle.
The pharmacy flow
Built around your existing workflow
At dispense, a pharmacist or technician selects the medication and formulation in the database, and the matching counseling loads onto the SayTag. The tag goes on the bag or the bottle, your pharmacist counsels the way they always have, and that counsel now follows the patient home. Nothing to install, no EHR integration, and no patient data ever leaves the building on the device.
The device
What is SayTag?
SayTag is a single-button audio device about the size of a USB flash drive. With the information being loaded from the database, it plays a counseling message with a battery designed to last the full prescription cycle.
The patient experience
Designed for the patient who closes the portal and never opens the app
One button, no login, no phone, no download. The patient hears a clear, plain-language explanation of what the medication is for, how to take it, what to do about a missed dose, what to watch for, and when to call the pharmacist or prescriber, in Spanish at launch. They can replay it as often as they need, and a caregiver can listen too. Patients with low vision, low literacy, or limited English get the same counseling as everyone else.
FAQs
No. SayTag supplements your counseling. It does not replace it or satisfy your legal duty to offer it. You counsel the way you always have, and SayTag sends a consistent version home with the patient so the conversation does not end at the counter.
It does not require FDA approval, because it is not a medical device and gives no medical advice. Think of it as part of the information you already hand the patient, read aloud.
SayTag plays patient education drawn from FDA-approved labeling, not content we write or interpret, and it is not a medical device or clinical decision support. It supplements your counseling and does not change your professional judgment or responsibility. Because every message is consistent and documented, you have a record of what the patient was told, which is more than counter counseling usually leaves behind.
No. It does not collect, store, or transmit anything about the patient. No login, no account, no PHI. It plays content and nothing else.
The monograph goes in the bag and usually in the trash. Most patients do not read it, cannot read the print, or do not read the language it is printed in. SayTag delivers the same kind of information out loud, on demand, as many times as the patient needs to hear it..
Two parts: an annual subscription for your pharmacy and a small per-device cost that ships with each prescription. We do not publish pricing here, because the right number depends on your script volume and which pathways matter most for your pharmacy. We walk through it in the pilot conversation.
Yes. It was designed for exactly that patient. There is nothing to set up and nothing to read, so age, eyesight, and comfort with technology stop being barriers.
Spanish at launch, alongside English. Additional languages are on the roadmap, added based on what our pilot pharmacies actually dispense to.
Yes, and it is one of the strongest cases for it. The drive-thru and curbside are where counseling gets skipped most. The patient takes the SayTag home and presses the button when they have a minute, so the counseling happens whether or not they ever reach the counter.
Yes. SayTag is a small self-contained audio device with an installed battery, so patients can travel with it in carry-on or checked baggage like any other personal electronic, and we ship by air.
Every SayTag is tested before it ships and is built to last the full prescription cycle. If one stops working, we replace it [at no cost during the pilot / under your warranty terms], and your patient keeps getting counseling at the counter in the meantime.
Interested in learning more?
The honest version of the ROI.
SayTag does not have a billing code. What it does is make the revenue and savings you already work for add up to more. Below is where, and how much.
The better part of a shift, redirected toward more clinical care activities
The most reliable economic argument has nothing to do with payers. When the depth of routine counseling moves home with the patient on a SayTag, a pharmacy filling around 200 new starts a week gets back the better part of a pharmacist shift every week. Your pharmacist still gives the counsel they always give. What moves home is the detail the patient replays and the follow-up calls that stop coming in. At a loaded pharmacist rate, that recovered time offsets a meaningful share of the subscription on its own, before a dollar of reimbursement uplift. And it is not idle time. It is the capacity your pharmacist needs for MTM, immunizations, point-of-care testing, and the clinical conversations no device can replace.
Three pathways your pharmacy is already working
SayTag strengthens the reimbursement levers your pharmacy already works, and which ones apply depends on where you sit. We do not bill payers. You do. SayTag is the counseling infrastructure that makes those pathways pay better.
Star Ratings and adherence.
Part D plan bonuses ride on adherence measures, and adherence is a counseling problem before it is a refill problem. A patient who understands what a medication is for, and what to expect, is more likely to keep taking it. SayTag delivers that understanding at home on the refills your Star measures track, which is where adherence is won or lost.
MTM and CMR completion.
Comprehensive medication reviews and targeted interventions are billable and tied to Star measures, but they take pharmacist time you do not have. When some of that routine counseling moves home with the patient, your pharmacist has the time to complete the MTM and CMR work that already pays. SayTag does not perform the review. It gives your pharmacist the time to.
Readmission penalties.
For hospital outpatient and health-system pharmacies, readmissions on AMI, heart failure, pneumonia, COPD, CABG, and joint replacement carry direct CMS penalties under HRRP. Discharge counseling the patient can replay at home survives the overload of the discharge itself. SayTag extends it past the bedside, into the days after discharge where medication errors actually happen.
Build the case for your pharmacy.
Every pharmacy has a different patient population, payer mix, and operational profile. The pilot conversation is where we walk through your specific economics together: your script volume, your payer contracts, your Star Ratings exposure, your accreditation cycle, and your discharge program if you have one. We do not publish pricing because the right number is the one that makes sense for your pharmacy.